Q - Can I create multiple projects and then merge everything together?
FieldDoc has the capability of adding multiple collaborators to a single project so that many users can work on adding information to the same project. If work is being funded through a single grant, then please make use of this collaborator feature to input all of your information. FieldDoc does not have any option for you to merge separate projects after they have been created.
Q - How can get I help and support?
If you have technical questions on how to use FieldDoc, the FieldDoc team is here to assist. The searchable help documentation includes step-by-step guides and additional information as well as videos of some of the key entry components.
If the help documentation does not answer your question, you can reach the FieldDoc team via the chat box in the Help Center or via email at email@example.com. Make sure to include your project name and the grant program that you are applying to.
The FieldDoc team is available 9:00 - 5:00 pm ET and will make every attempt to respond to your question during the same business day.
Q - Metrics aren’t appearing or I do not see a metric that I want to add to my project.
The Funder managing each Grant Program identifies the metrics that they want to track in FieldDoc. There are a few reasons that you may not see metrics. As a first step, make sure that you added a Grant Program to your main project page. Second, make sure that you added all metrics that you’ll be tracking at the practice level to your main project page. Third, if you are looking for a metric that is not appearing, most likely the funder does not want you to track progress on that metric in FieldDoc.
Q - Practice types aren’t appearing.
The Funder managing each Grant Program identifies the practice types that track in FieldDoc. There are a few reasons that you may not see practice types. As a first step, make sure that you added a Grant Program to your main project page. Second, make sure that you are adding a practice type. To see a master list of all practice types available, check out this list.
Q - Why isn’t the system producing the estimated reductions?
Make sure that all of the necessary components necessary for FieldDoc to calculate your estimated reductions for N, P, and TSS.
- Add and select a Practice Type from the Grant Program list. Do not create your own Practice Type and add it to the list - no calculations will be tied from it.